Effective management of ESG performance data lies at the core of sustainable development.

Organizations should systematically collect, analyze, and disclose environmental, social, and governance (ESG) data in a transparent and verifiable manner. Such practices not only support strategic decision-making but also address the expectations of stakeholders and strengthen an organization’s long-term competitiveness.

Sustainability Issues Targets

Dimension

Environmental

Key Sustainability Issues Measurement Targets Performance 2024 Performance 2025
Effective Resource Management Reduce electricity usage within the organization per employee 5% (compared with 2024 base year) Reduce 18.33% Reduce 20.66%
Reduce water usage per employee 5% (compared with 2024 base year) Reduce 6.17% Increased by 9.07%
Management and Prevention of Environmental Impact Environmental budget, expenses, and/or fines None None None
Violations of environmental laws None None None
Climate Crisis Management Net Zero Greenhouse Gas Emissions 0 (By 2050) 1,670 TCO2e (By 2024) 1,716 TCO2e (By 2024)
Greenhouse Gas Emissions from Scope 1 and 2 per employee (compared with 2020 base year) Reduce 35% (compared with 2020 base year) Reduce 29.78% Reduce 46.83%
Biodiversity Conservation The new project in this year is located in a natural conservation area None None None
Dimension

Social

Key sustainability issues Measurement Targets Performance 2024 Performance 2025
Stakeholder Treatment and Respect for Human Rights Violations against the stakeholders None None None
Disputes Concerning Human Rights Violations None None None
Employees have completed training on human rights policy 100% 100% 100%
Human Resource Management and Development Employee Engagement 80% 78.60% 80%
Employee skills development training sessions 5 hours / Employee / year 5.60 hours / Employee / year 4.17 hours / Employee / year
Employee turnover rate 15% 13% 10.90%
Supervision of Health and Safety at Work Lost Time Injury Frequency Rate (LTIFR) 0 cases per working hour 0 cases per working hour 0 cases per working hour
Care and Value Creation for Community and Society Violations of laws and regulations related to communities and society None None None
Fines incurred from mitigating damages to communities and society None None None
Community and social projects conducted in partnership with partners 10 Projects 18 Projects 16 Projects
Dimension

Governance and Economic

Key sustainability issues Measurement Targets Performance 2024 Performance 2025
Business Growth Performance growth 15% 17% 17%
Code of Conduct and Anti-corruption Violations concerning business ethics, corruption, and bribery None None None
Penalties or expenses related to business ethics violations, corruption, and bribery None None None
Employees who have completed training on business ethics, corruption, and bribery 100% 100% 100%
Risk Management Risk assessment across supply chain 100% 100% xx
Development of Products and Services Customer satisfaction of products 90% 85% 86.23%
Customer satisfaction of services 90% 92.75% 91.34%
To maintain a strong reputation among project residents, as reflected in the Net Promoter Score (NPS) 17% 24.31% 31.23%
Reputation among project visitors, as measured by the Net Promoter Score (NPS) 85% 96.23%
Complaints regarding customer personal data protection None None None